The primary objective of the manufacturer is to transform raw material into finished products in order to satisfy consumer demand both locally and internationally. Large and small entrepreneurs invest in the manufacturing sector and collectively have contributed significantly to growth of the Jamaican economy over the years.
The manufacturer is not only a creator of goods, but also of the services needed for the distribution and sale of such goods. These functions impose an obligation beyond those of ordinary commerce. They impose important social responsibilities and a patriotic duty to which the manufacturer should dedicate himself. The manufacturer. therefore, needs to be zealous in maintaining and improving the standards of his product and share with his fellow manufacturer a common responsibility for integrity and honour.
The manufacturer should be seen as one who reflects competence, fair dealing and high integrity, resulting from adherence to a lofty ideal of moral conduct in business relations.
In the interpretation of his obligations, the manufacturer can take no safer guide than that which has been handed down through twenty centuries embodied in the Golden Rule: whatsoever ye would that men should do to you, do ye even so to them.
Accepting this standard as his own, every manufacturer pledges to observe its spirit in all his activities and to conduct his business in accordance with the following Code of Ethics.
Relations with the Public
1. The manufacturer should keep himself informed as to issues affecting the manufacturing sector in Jamaica, so that he may able to contribute to public thinking on matters of taxation, legislation, productive use of raw material resources and on questions affecting the interests of the sector.
2. It is the duty of the manufacturer to be well informed on current market conditions in order to be in a position to arrive at a fair market price for his product.
3. It is the duty of the manufacturer to protect the public against fraud, misrepresentation and unethical practices in the manufacturing sector. The manufacturer should endeavor to eliminate any practices that could be detrimental to the public good, or to the dignity and integrity of the manufacturing sector. He should co-operate with the Ministry and agencies charged with the regulation of the sector.
4. The manufacturer should ascertain all pertinent facts concerning his product, so that he may fulfill his obligation to avoid product mislabeling, exaggeration, misrepresentation, and misleading advertisement.
5. The manufacturer, who becomes privy to confidential information about a client in the course of providing such client with goods and services, must preserve such confidentiality. Only such information about the affairs of a client as may ordinarily be public information, or is required by law or authorised by the client, should be divulged.
6. The manufacturer, within the ability of his resources should foster the creative spirit of Jamaicans by the promotion of scientific knowledge and research, and the promotion of art.
Relations with other Manufacturers
7. The manufacturer should seek no unfair advantage over his fellow manufacturer whether in cash or kind, and should willingly share with them the lessons of his experience and study.
8. The manufacturer should so conduct his business as to avoid controversies with his fellow manufacturers. In the event of a controversy between manufacturers who are members of the Jamaica Manufacturers’ Association Limited (JMA), such controversy should be arbitrated in accordance with Regulations of the JMA rather than be litigated.
9. Controversies between manufacturers who are not members of the JMA should be submitted to an arbitration Board. This Board should consist of one arbitrator chosen by each manufacturer affected, and one other member or a sufficient number of members from the JMA to make an odd number of the arbitrators thus chosen.
10. When a manufacturer is charged with unethical practice, he should place all the pertinent facts before the proper tribunal of the JMA for investigation and judgement.
11. The Manufacturer should not voluntarily disparage the business practice of a competitor, nor volunteer an opinion of a competitors transaction. If his opinion is sought, it should be rendered with strict professional integrity and courtesy.
12. The manufacturer should not solicit the services of an employee in the organization of a fellow manufacturer without the knowledge of the employer.
13. The manufacturer should adhere to the standards of production and other guidelines set by the regulatory bodies governing the manufacturing sector in the best interests of Jamaica, of his associates and of his own business.
Relations with Employees
14. The manufacturer should maintain the highest standards of safety and labour relations applicable to his business. He should at all times promote the welfare of his employees through compliance with guidelines and regulations set by Government regulatory bodies.15. The manufacturer should as a policy, within the ability of his resources foster and promote training programmes for his employees as a tool for increased efficiency of his operations.